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Before you report thisIn the first instance, you should contact your neighbour direct as they may be completely unaware of the noise their pet is making.Report it: Contact your local councilIf that approach is not successful, you should report the issue to your local council to investigate your complaint and work with the dog’s owners to address the issue. A Nottingham council is warning noisy neighbours across the city to be aware after a woman was slapped with a hefty bill for making too much noise in her St Ann’s home. But Nottingham City Council had them removed, ... [the council] said they had complaints and cut them down. What you tell us helps us improve services and plan for the future. Produced by the Nottingham Action Group on HMOs (NAG) with thanks to and in co-operation with Nottingham City Council’s Community Protection (Central) Team ©NottinghamActionGroup January 2013. They can look at: We aim to respond to complaints within 10 working days, however sometimes complaints can take longer to investigate. Sign up for email alerts from officers in your area with, What matters to you? A notice was served under s215 of the Town and Country Planning Act in November 2012 detailing the property as 'detrimental to the amenity of the neighbourhood'. We love football. The complaint investigation. Broxtowe's neighbour to the west is the borough of Erewash, which is in Derbyshire. The severity of the noise complaint will dictate the level of response. Most complaints received by Nottingham City Council regarding domestic planning applications relate to the lack of communication or information shared, rather than the actual proposals. At any other time: Call the Nottinghamshire Police 101 non-emergency number. Complaint via Email: customerservices@broxtowe.gov.uk. Students in Nottingham arriving for the new university term have been warned against throwing loud parties which cause a nuisance to their neighbours. Anti-Social Behaviour Complaint. If you feel comfortable doing so, talk to those responsible. If you do call Nottinghamshire Police to report a complaint about noise other than in an emergency, we may share your report with the local authority in your area who may decide to look into this further. You can use our online form to make a complaint, compliment or to raise a concern. Information for residents who pay their Council Tax to Nottingham City Council and wish to report a problem in the Nottingham City area. The campaign has been designed to shine a spotlight on the kindness and generosity which individuals and groups have shown to people during the pandemic – and give those that have been supported the chance to say thanks. Residents urged to play their part during national lockdown, First care home residents in Notts get COVID vaccine, Nottinghamshire residents asked to prepare for winter, Avian Influenza: Poultry and game bird keepers must follow new measures, Copyright © Nottinghamshire County Council 2021, Find out more about the national lockdown measures currently in-place, School and Academy Complaints Policy and Procedure - Information for complainants, Easy Read guide explaining how to have your say about Council services, general County Council services (such as libraries, registrars and transport), matters that are the subject of court or tribunal proceedings, as these will be dealt with as part of the legal process, claims for compensation, dealt with through our Risk & Insurance Team, email. Email Customer Services on customerservices@broxtowe.gov.uk. He said despite calls to Nottingham City Council - and even visiting the site ... Talking to neighbours, ... "We have had a couple of noise complaints about it. Also Read: Northumberland Council complaints email & Phone number Hopefully, We helped you to get some genuine records for Nottingham City Council Complaint information. In a hand-delivered letter by Nottingham City Council’s Community Protection team during the week of Monday September 16 to 4,500 households, students from both The University of Nottingham and Nottingham Trent University will be told how a number of late-night house parties at student houses last year had caused serious nuisance to other residents living nearby. Tara Street, 25, of Palmerston Gardens was fined £400 and ordered to pay costs of £1936 after being convicted in her absence at Nottingham Magistrates’ Court for five offences of contravening a noise … Mr B says this was because his neighbour was acting in association with a council officer involved in the matter. We want to hear your views about our services, good or bad. A complaint should be made as soon as possible and at the most within a year of the event taking place. By using our site you agree that we can store and access cookies on your device. Advertisement. You can report issues directly to a service area via the contact us forms without using our formal complaints procedure. The Antisocial Behaviour Investigation Team's aim is to help make sure that all citizens can live peacefully in safe and secure communities. We had the city council … Mr B says he complained about his neighbour’s noise but the Council disregarded his complaint. Visit Contact Page. To report an issue with noise linked to antisocial behaviour. If you cannot access our online form and want to make a complaint, comment or compliment please contact us by: telephone: 0300 500 80 80 email: complaints@nottscc.gov.uk; write to: Complaints and Information Team, County Hall, West Bridgford, Nottingham, NG2 7QP. Use below complaint form to discuss problems you have had with Nottingham City Council , or how they have handled your complaints. Find out more about the national lockdown measures currently in-place. Complaint via Support Form: Broxtowe Borough Council Support Form. If you cannot access our online form and want to make a complaint, comment or compliment please contact us by: Send an enquiry to our customer service team or speak to us face-to-face. How smoke complaints are assessed. Make a noise complaint to Bassetlaw District Council online. If you don't want to report an issue, you can make a formal complaint. Householders in Nottingham could face bills of up to £300 if their alarms go off while they are on holiday. To report issues with antisocial behaviour or domestic noise - including dogs barking, shouting, loud music, DIY and burglar alarms - in the Nottingham City area, please contact Nottingham City Council: For noise issues linked to commercial, industrial, demolition or construction sites and premises in the Nottingham City area, Email: environmentalprotection@ashfield.gov.uk. You can make a complaint or comment about: Things we cannot deal with as a complaint: Anyone who receives services from Nottinghamshire County Council can make a complaint. Nottingham City Council received several complaints about the flat which was surrounded by over-flowing bins and dumped garbage bags Credit: The Sun… Broxtowe Borough Council complaint website: www.broxtowe.gov.uk. Company Registration Number: 5292636 Registered Office: Loxley House, Station Street, Nottingham, NG2 3NJ. They may not be aware of the problem and could take steps to address the issue there and then. In May 2018 the Council served an abatement notice on Mr B under section 80 of the Environmental Protection Act 1990. We will rigorously investigate antisocial behaviour complaints and always give residents affected by antisocial behaviour help and support to make them feel safer. A complaint about the refusal of disabled badges for parking exemption, please contact Blue Badge Enforcement Website: Disabled Blue Badges Telephone: 0115 876 1966. We will acknowledge your complaint and contact you about it, if necessary, within 15 working days. Foster Avenue, Beeston Nottingham, NG9 1AB Also Read: Bromsgrove District Council complaints email & … More information can be found here. 1. Easy access to Council services while you're on the move. The warning comes from the city's noise pollution team, who investigate complaints about faulty or persistent alarms. Use of the noise app needs to be alongside a current, 'open' case of noise nuisance that has been reported to Nottingham City Homes, and is being investigated. Nottinghamshire Police are not always best-placed to deal with complaints about noise, including reports of: To report a problem with noise or antisocial behaviour in the Nottingham City area, please contact Nottingham City Council's Community Protection Service using the contact details provided below. Between 9am and 5pm, Monday to Friday: Call Nottingham City Council on 0115 915 2020. Most of my neighbours are sad,” she added. This year, Nottingham Community and Voluntary Service (NCVS) and Nottingham City Council have joined forces to set-up the #NottinghamStar campaign. To work out whether it’s a statutory nuisance, smoke is usually assessed by environmental health officers from the council. Neighbourhood helpline Making a complaint, comment or compliment about the services we provide. nottingham city council consultation on prtoposals for an additional licensing scheme for houses in multiple occupation (hmos) 25 February 2013 to 22 May 2013 At the January 2013 open meeting of the NAG, it was confirmed that the Council’s Executive Board had adopted the recommendations made in December 2012, and that, as the next stage, a public consultation … Registered in England and Wales. It is part of the Greater Nottingham metropolitan area. We use cookies on our website. Tweet: broxtowebc. Read our cookie policy. City Council’s Covid budget proposes £15.6m of cost savings in response to ‘extreme’ Covid challenges  Nottingham City Council has set out proposals to make £15.6m of savings to help balance the budget for 2021/22 as it establishes a sustainable financial … During working hours you can contact the Nottingham City Council’s Service Centre helpline on 0115 915 2020 where they will ensure your call is directed to the right team or agency. This is often the quickest way to get your issue resolved. Last year the team dealt with 180 security devices which went off while the property owners were away. If this fails, contact your local council using the contact details provided below. We ask that you only call Nottinghamshire Police to report a problem with noise if you believe: In these cases, please call Nottinghamshire Police immediately on the 999 emergency number. Have your say on policing priorities in your area, Pegasus: How to contact us if you're disabled, impaired or vulnerable, Emergency SMS scheme for the Deaf, hard of hearing or speech impaired, Victim information: What you can expect from us, Nottinghamshire Alert - Sign up for local updates, House rules for interacting with us online, East Midlands Police Collaboration Programme, Nottinghamshire safety camera partnership, East Midlands Special Operations Unit (EMSOU), Nottingham City Council's Community Protection Service, Visit the Nottingham City Council website to report a noise problem online, Ashfield District Council: Noise, bonfires and other nuisance, Bassetlaw District CouncIl: Noise complaints, Gedling Borough Council: Noise complaints, Mansfield District Council: Noise nuisance, Newark and Sherwood District Council: Noise problems, Make a noise complaint to Newark and Sherwood District Council online, Rushcliffe Borough Council: Noise pollution, What to do if you come into possession of a firearm, Loud music, DIY and raised voices from domestic properties, Noise pollution from commercial, industrial, demolition or construction sites and premises, There is a threat to someone’s life or their property, The noise may linked to domestic violence or another violent confrontation. Contact details for reporting an issue with noise to local district councils in all other areas of Nottinghamshire are also available below. Speak to your Housing Patch Manager, email us, call 0115 746 9555 or text REPORTASB to 80800 nuisance or unreasonable disturbance to neighbours or users of the ... Landlords should be willing and able to deal with complaints about any occupier’s behaviour promptly and effectively. Call Customer Services on 01159 177 777. The following condition appears on all HMO licences issued by Nottingham City Council and breach of the condition may result in financial penalty, Advice on who to contact to report a problem with noise to. Report anti-social behaviour. Broxtowe Borough Council complaints contacts. Corporate Head Office address. For noise complaints, community protection advice or anti-social behaviour call Nottingham City Council's Customer Service Centre on 0115 915 2020 (Mon-Fri 9am-5pm) or 101 outside of these hours for the Nottinghamshire Police non-emergency number. Between 9am and 5pm, Monday to Friday: Call Nottingham City Council's Customer Service Centre on 0115 915 2020. The Nottingham City Council posters urging people not to give money to beggars were ordered to be pulled for being likely to cause widespread offence and reinforce negative stereotypes. It is highly recommended that applicants inform their neighbours about their proposals prior to submitting a planning application. Telephone: 0115 915 2000. There are two stages to the Nottingham City Council Complaints Procedure. "All residents have a right to live peacefully in safe and secure communities." challenges to a Penalty Charge Notice or other parking enforcement issues are dealt with by Notts Parking Partnership through set procedures in accordance with the Traffic Management Act 2004. write to: Complaints and Information Team, County Hall, West Bridgford, Nottingham, NG2 7QP. Nottingham City Council can provide advice and information to help with tackling anti-social behaviour. Information for residents who pay their Council Tax to Nottingham City Council and wish to report a problem in the Nottingham City area. Issue with noise to local district councils in all other areas of Nottinghamshire are also available below on 0115 2020! Act 1990 the new university term have been warned against throwing loud parties which cause a to... Us forms without using our site you agree that we can store and access cookies on your device west the. 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